Company Hours of Operations. Monday 9. Request Quote Report Incorrect. Sign Up to Connect With Companies. Use Enhanced Filtered Search options. View companies key figures details such as turnover, no of employees etc. Today, we are one of the major technology and business outsourcing providers to the largest healthcare payer organization in the US and Europe. We are also a strategic partner to several large banks in various geographies.
Our work with them has not only been appreciated by the end clients but also by industry leaders. Several prestigious awards that we received during the year are testimony to our innovative work for our customers.
For the coming years, we shall continue to remain focused on a select few major thrust areas. These will revolve around smart automation powered through intelligent robots that automate business processes. Datamatics has been successfully using Robotic Process Automation RPA technology as a key enabler to help clients in their digital transformation journey. In this process, intelligent software ''robots'' iBots take on predictable and repeatable tasks, leading to cost reduction, while improving process quality and consistency and also enabling greater scalability.
Our clients across sectors have been able to realize tangible benefits with our innovative approach towards smart automation which include increased productivity, reduced cycle time, improved accuracy and compliance.
This team has been successfully providing cutting edge solutions by way of developing innovative products and proprietary robots. Some of the path-breaking products that have been developed by Data Labs'' expert team include:. It uses robots to obtain and populate information across multiple software application and enables two way transfer of information between any two systems without the use of an API.
It provides an intuitive Graphical User Interface GUI that facilitates an easy way of defining the migration parameters. The classification process is based on a hybrid approach that combines machine learning, rules, and content analytics. It makes use of historical data to make the system auto learn the classification rules and then use the same for auto classifying incoming documents.
The smart automation process involves converting auto downloaded bank statements to standard MT format, matching them against SAP entries and showing the auto matches while listing down the mismatches for manual intervention. Market Watch makes use of robots to provide precise and accurate pricing of predefined competitor products. This enables clients to reset product prices on their respective portals, offer best possible deals and stay ahead of competition. Product Classification makes use of technology and algorithms for pattern identification and to check the correct classification of products.
It is achieved by using robots to crawl on various public domain sites and identify most appropriate product classification. The digital revolution is reshaping the way business is done and data is at the epicenter of this digital revolution. Every smart business that is planning to stay ahead of the curve is focused on leveraging the power of data to derive enterprise intelligence. With customers increasingly looking for solutions to manage their ever growing data needs and gain business insights, our value proposition of helping our customers in their ''Data to Intelligence'' journey has gained positive traction with them.
As a result, customers are seeing value in the benefits that our teams of experts have been able to unfold for them. Quality is the way of life at Datamatics. Every process that we follow, every solution and service we design, create and deliver is permeated with the attitude of first-time-right quality.
Like the previous year, this year too, our Delivery as per Commitment and Quality of Solutions is the strategic theme of the Company. Several initiatives have been rolled out to transform the way we look at our customer and execute our projects with the interest and expectations of the customer in mind. Winning accolades and awards for quality of our deliverables has almost become a habit.
We have been continuously winning best quality and service awards at events organized by our various prestigious Fortune customers.
This year too has been no different. Your Company is the first and the only I. We won the Global Quality Challenge award of one of the fortune organizations for the eighth time. Further significant initiatives of your Company towards quality are:. Leveraging the proven, effective and recognized Lean Six Sigma continues to be one of the key strategies to bring in exponential improvements in efficiencies, productivity and customer delight.
This initiative continues to deliver significant benefits to the Company with improvements in Productivity, Efficiency, Quality and Customer Satisfaction. Over Lean Six Sigma Projects and Kaizen Projects have been completed since the launch of this initiative in For the past consecutive five years, our improvement projects have been ranked within the top 5 projects out of around 80 projects from multiple industries and organizations in QIMPRO Conventions.
The Company spent over person hours of training around continuous improvement in the last financial year. New centers that we added last year have also been assessed and certified for compliance to these standards.
As you are aware, the thrust and demands on information security is increasingly becoming stricter. In line with the demands as well as our own analysis of the information security landscape, we continue to lay great emphasis on the Information Security Management Systems. Last year, we not only retained the ISO certification for our Information Security Management Systems but also brought all our centers under the purview of the information security management.
These standards are critical standards for Financial, Insurance and Healthcare industries. Our commitment to ensure a robust Information Security Management System for our customers has been bolstered by these certifications. We will continue to strengthen this as we enter the new financial year. We also have a dedicated Risk Manager certified to the requirements of ISO to ensure that we, as an organization have all our processes designed with a risk-based approach.
Previously, we conducted a comprehensive branding survey among our customers to assess their priorities and their perceptions about the Company against these priorities.
We are happy to share with you, that there is no jarring incongruence between the two. However, as an organizational improvement initiative, we have identified, as shared earlier, Delivery as per Commitment and Quality of Solutions. The Customer Satisfaction and Loyalty index measuring process continues to provide invaluable insights into our customer''s expectations and our performance vis-a-vis these expectations.
This is done once every six months and captures customer''s feedback on a wide range of parameters that encompass each aspect of service excellence. We feel proud to share with you that overall our Customer Satisfaction Index has been 4. In addition to this formal mechanism, we also have systems that capture customer feedback received through other formal and informal channels. The results of these also show an improving trend. It incorporates the three key indicators of performance of any project viz Quality, Effort and Schedule adherence and a stop light red-amber-green dashboard is used to display the performance.
The Process Compliance Indices are well above the defined targets. The defined quality gates ensure that we adhere to process requirements and deliverables at each of the critical stages of the project.
A regular review of this with Senior Management ensures that the processes are on track. In order to create processes at par with global best practices, we have also tied up with a number of global forums such as ISBSG, CSI and PMI to understand and benchmark ourselves against key metrics.
We have also introduced advanced statistical tools and analysis and simulation techniques to improve our ability to predict the performance of the projects and thereby take proactive steps and measures to improve the performance.
Apart from the intellectual Robots iBots mentioned in the earlier section of this Directors'' Report, we have also invested in building core Intellectual Property that is offered to our clients through our products and solutions, some of which are detailed below: i-Q an ERP of Document Processing conceived and architected by Dr. Lalit S. Kanodia which uses artificial intelligence and fuzzy logic to process documents. It is modular, configurable and customizable and can recognize type-written, hand written, structured, semi-structured and unstructured documents.
It helps in visualizing future performance thereby saving cost, time, and resources while extending the reach of IT solutions and maximizing the value of IT investments. It can consolidate multiple reports and datasets from various locations into a single dashboard - giving a holistic view of an organization''s data.
These reports are vital for organizations as they help engage in effective decision-making in accordance with the Company''s objectives and overall strategies. With the changing business scenarios, and with organizations across the world embracing Digital Transformation, Robotic Process Automation has emerged as a key enabler in the enterprise automation segment.
At Datamatics, we build intelligent solutions for data-driven businesses to enhance their productivity and customer experience. Our ECM solutions enables enterprises to seamlessly capture and manage data through cloud-ready solutions, which are customized to meet evolving business needs. Differentiate your brand with human-centric Digital Experiences, through cutting edge web and mobile product engineering, application development and maintenance services to businesses in diverse domains.
Join us for this webinar to understand how you can leverage intelligent automation in your enterprise to achieve strategic benefits. Hyperautomation is changing the way organizations automate processes. Watch some of the successful use cases of hyperautomation across different industries. Developed data portal for International Organisation to monitor the real-time situation in African countries and provide assistance.
Datamatics is a technology company that builds intelligent solutions enabling data-driven businesses to digitally transform themselves through Robotics, Artificial Intelligence, Cloud, Mobility and Advanced Analytics. Sales Enquiry. Robotic Process Automation. Sign In. Sign Up. Browse Companies by Activity, Age and Location. As on: July 18, Track this company.
Basic Information. It is classified as Non-govt company and is registered at Registrar of Companies, Mumbai. Its authorized share capital is Rs. Its Email address is divya. Mumbai MH IN , - ,. Number of Members -. Previous Names Login to view previous names.
0コメント